Loop Pop · Privacy Policy

Last updated: 27 September 2026 · Contact: question.loopop@gmail.com

Loop Pop (“the app”, “we”) is a casual puzzle game published by Julie Freche / auto-entrepreneur activity. This policy explains what data the app processes and your choices.

1. Who we are

Publisher: Julie Freche
Support email: question.loopop@gmail.com

2. Data we collect

• Game progress (levels, stars, coins, boosters, lives, objectives, trophies), stored on your device. If you sign in, a copy is mirrored to Google Firebase Cloud Firestore in the EU (Paris, europe-west9), keyed to your account id.
• Account information (optional): if you use Google or Apple sign-in, we receive your account identifier and, when provided by the provider, your email and display name, via Firebase Authentication.
• Analytics: pseudonymous usage events (e.g. level started, level completed, purchases, ad rewards), tied to a device identifier, via Firebase Analytics / Google Analytics. This includes an approximate location (country or region) inferred from your IP address. We never collect precise location.
• Diagnostics: crash and performance data collected by the Firebase and AdMob SDKs, used to keep the app stable.
• Advertising: if you watch rewarded ads, Google AdMob may process device identifiers, approximate location and ad-interaction data. In the EU we ask for consent via Google’s User Messaging Platform (UMP) before personalised advertising; v1 defaults to non-personalised ads where applicable.
• In-app purchases: transactions are handled by Apple App Store or Google Play; we do not receive your payment card details.

3. Why we use data

• Save and sync your progress across devices (if signed in).
• Improve levels and fix crashes.
• Measure which features are used (analytics).
• Show rewarded video ads and attribute rewards (AdMob).
• Process in-app purchases (stores).

4. Retention

Local data stays on your device until you uninstall or delete your account. Cloud save data is deleted when you use Delete account in Settings. Analytics data is retained per Google’s default retention policies.

5. Your rights

You may request access, correction, or deletion of your data by emailing question.loopop@gmail.com. You can delete your account in-app (Settings → Delete account). EU users may lodge a complaint with their local data protection authority.

6. Third-party services

• Google Firebase (Auth, Firestore, Analytics): Google Privacy Policy
• Google AdMob: AdMob & data
• Apple / Google sign-in: subject to their respective policies when you choose to sign in.

7. Changes

We may update this policy. The “Last updated” date above will change. Continued use after an update means you accept the revised policy.